Privacy Policy

Welcome to QUATORTAX. While appreciating your confidence in us, we also understand the value of safeguarding your privacy at our end. QUATORTAX is a privacy- conscious Company. And so our Privacy Policy details how well we do handle user information gathered through https://www.quatortax.com and other offline sources. Our Privacy Policy is applicable to all existing and prior Website visitors as well as online customers. Acceptance of QUATORTAX Privacy Policy is a prerequisite for usage of our Services in the platform. By virtue of using our Services, it is deemed that you accept all or any of the terms specified in our Privacy Policy.

Our Privacy Policy [the ‘Policy’] applies to and govern the use of or access to the website www.quatortax.com and on its web/mobile applications [hereinafter, collectively referred to as the ‘Platform’], by the User [hereinafter ‘You’, ‘Your’ and ‘User’].

The Platform [ www.quatortax.com ] is owned and provided by Quatorzains Multi-Solutions Private Limited [hereinafter ‘Company’, ‘QUATORTAX’, ‘We’, ‘Us’ and ‘Our’] a Private Company limited by shares, incorporated under the Provisions of the Companies Act, 2013, and having its registered office at # 43-127-24, K. L. Rao Road, Near Krishna Hotel, Ajith Singh Nagar, Vijayawada - 520 015, Andhra Pradesh, India.

We highly value and truly preserve your privacy, because our relationship with you matters the most. The goal of our Privacy Policy is to help and serve you at our best. Please be clear whenever you land at our Platform and use our Services, we expect you to feel safe, secure and fully aware of the contents we presented. And so, you are requested to understand how we collect, use, process, secure, store, disclose and manage your personal information. However, choices available to you are, deletion or modification of information on request, seek security procedures to protect from misusing your information and all other related things in accordance with our Privacy Policy.

1. GENERAL

• This document is an electronic record under the Information Technology Act, 2000 and any related rules, as well as the revised provisions pertaining to electronic records in different statutes as amended by the Information Technology Act, 2000. A computer system generates this electronic record, which does not require any physical or digital signatures.
• This document is published by virtue of the legal requirement under the provisions of the Information Technology Act, 2000 that require intermediaries to publish the rules and regulations, Privacy Policy and Terms of Use for access or usage of quatortax.com and its partner websites that link out of quatortax.com and is primarily governed by Rule 3 [1] of the Information Technology [Intermediaries Guidelines] Rules, 2011 and the Information Technology [Reasonable Security Practices and Procedures and Sensitive Personal Data or Information] Rules, 2011.
• The domain name www.quatortax.com [‘Website’], is owned and operated by Quatorzains Multi-Solutions Private Limited [‘Company’] a Private Company limited by shares, incorporated under the Provisions of the Companies Act, 2013, and having its registered office at # 43-127-24, K. L. Rao Road, Near Krishna Hotel, Ajith Singh Nagar, Vijayawada - 520 015, Andhra Pradesh, India, where such expression shall, unless repugnant to the context thereof, be deemed to include its’ respective representatives, administrators, employees, directors, officers, agents and their successors and assigns.
• For the purpose of this Privacy Policy [‘Policy’], wherever the context so requires,
  • The term ‘You’ & ‘User’ shall mean any legal person or entity accessing or using the Services provided on this Website, who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872;
  • The terms ‘We’, ‘Us’ & ‘Our’ shall mean the Website, Platform, QUATORTAX and/or the Company, as the context so requires.
  • The terms ‘Party’ & ‘Parties’ shall respectively be used to refer to the User and the Company individually and collectively, as the context so requires.
  • ‘User Account’ means a unique account created for ‘User’ to access our Platform or parts of our Website.
  • ‘Device’ means any device that can access the Platform such as a computer, a mobile phone or a digital tablet.
  • ‘Personal Data’ is any information that relates to an identified or identifiable individual.
  • ‘Usage Data’ refers to data collected automatically, either generated by the use of the Website or from the Platform infrastructure itself [for example, the duration of a page visit].
  • ‘Website’ refers to QUATORTAX, accessible from www.quatortax.com
• The headers in this Policy are simply for the purpose of grouping the different sections under this Policy in an orderly manner, and neither Party shall use them to interpret the provisions contained herein in any way. Furthermore, the Parties expressly agree that the headers have no legal or contractual significance.
• The use of the Platform by the User is solely governed by this Policy as well as the ‘Terms of Use’ of the Website [‘Terms’, available at  www.quatortax.com ], and any modifications or amendments made thereto by the Company from time to time, at its’ sole discretion. Visiting the home page of the Website and/or using any of the Services provided on the Website shall be deemed to signify the User’s unequivocal acceptance of this Policy and the aforementioned Terms, and the User expressly agrees to be bound by the same. The User expressly agrees and acknowledges that the ‘Terms’ and ‘Policy’ are co-terminus, and that expiry/termination of one will result in the termination of the other.
• The User unambiguously agrees that this Policy and the aforementioned Terms constitute a legally binding agreement between the User and the Company, and that the User is subject to the rules, guidelines, policies, terms, and conditions applicable to any of the Services provided by the Website, and that the same shall be deemed to be incorporated into the Terms of Use and treated as part and parcel of the same. The User understands and accepts that no signature or express act is necessary to bind these Terms and the Policy, and that the User’s act of viewing any section of the Website represents the User’s full and final acceptance of the Policy and the aforementioned Terms.
• The Parties expressly agree that the Company retains the sole and exclusive right to amend or modify the Policy and the aforementioned Terms at any time without any prior permission or intimation to the User, and the User expressly agrees that any such amendments or modifications shall come into effect immediately. The User has a duty to periodically check the Policy and Terms, and stay updated on their provisions and requirements. If the User continues to use the Website following such a change, the User is assumed to have agreed to any and all amendments / modifications made to the Policy and Terms. As long as the User complies with the Policy and Terms, he/she is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to access, enter and use the Website.

2. COLLECTION OF PERSONAL AND OTHER DATA / INFORMATION

• The User expressly agrees and acknowledges that the Company collects and stores the User’s personal information, which is provided by the User from time to time on the Website, including but not limited to the User’s username, passwords, email address, name, address, age, date of birth, sex, nationality, shopping preferences, browsing history etc., financial data for compliance and tax-related Services, necessary information as and when required by the authorities concerned for registrations and business licenses as well as any images or other information uploaded/published by the User on the Website. The User is aware that this information will be used by the Company to provide Services and features targeted at the User, that are most likely to meet the User’s needs, and also to customise and improve the Website to make its users’ experiences safer and easier.
• The User is aware that the cookies or Company/Website may automatically monitor certain information about the User based upon the User’s IP address and the User’s behaviour on the Website and the User expressly consents to the same. The User is aware that this information is used to do internal research on user demographics, interests, and behaviour, to enable the Company/Website to better understand, and cater to the interests of its users. The User is expressly made aware that such information may include the URL that the User visited prior to accessing the Website, the URL which the User subsequently visits [whether or not these URLs form a part of the Website], the User’s computer & web browser information, the User’s IP address, etc.,
• The User is aware that Usage Data may include information such as your Device's Internet Protocol address [e.g. IP address], browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. The User is also aware that while accessing the Platform by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
• The User willfully agrees that whenever the User chooses to purchase Products/Services from the Website, the User consents to allowing the Company/Website to collect information about the User’s buying behaviour and trends.
• The User is aware, if the User chooses to post messages / reviews / feedback anywhere on the Website, including but not limited to message boards, chat rooms, other message areas, etc., the user agrees that any and all such information provided/uploaded will be collected and stored by the Company indefinitely, and that such retained information may be used to resolve disputes, provide customer support, troubleshoot problems etc., and that such information, if requested, may be provided to judicial or governmental authorities of requisite jurisdiction, or otherwise used by the Company as permitted by applicable rules, regulations and laws.
• The User is aware that any and all information pertaining to the User collected by the Company, whether or not directly provided by the User to the Company, including but not limited to personal correspondence such as emails or letters, feedback from other users or third parties regarding the User’s activities or postings on the Website, etc., may be collected and compiled by the Company/Website into a file / folder specifically created for / allotted to the User, and the User hereby expressly consents to the same.
• The User is aware that while he/she can browse some sections of the Website without being a registered user, certain activities [such as placing an order] require the User to provide valid personal information to the Company/Website for the purpose of registration. The User is aware that the contact information provided to the Company/Website may be used to send the User offers and promotions, whether or not based on the User’s previous orders and interests, and the User hereby expressly consents to receiving the same.
• The User is aware that the Company/Website may occasionally request the User to complete optional online surveys. These surveys may require the User to provide contact information and demographic information [like pin code, age, income bracket, sex etc. The User is aware that this data is used to customize the Website for the benefit of the User, and providing all users of the Website with Products / Services / Content that the Company/Website believes they might be interested in availing of, and also to display content according to the User’s preferences.
• The User is further aware that the Company/Website may occasionally request the User to write reviews for Products / Services purchased/availed of by the User from the Website, and also reviews for the various sellers listing their Products/Services on the Website. The User is aware that such reviews will help other users of the Website make prudent and correct purchases, and also help the Company/Website remove sellers whose products are unsatisfactory in any way, and the User hereby expressly authorises the Company/Website to publish any and all reviews written by the User on the Website, along with the User’s name and certain contact details, for the benefit and use of other Users of the Website.
• The User is aware that nothing contained herein shall be deemed to compel the Website / Company to store, upload, publish, or display in any means or manner contents / reviews / surveys / feedbacks submitted by the User, and the User hereby expressly authorises the Company/Website to remove from the Website any such contents, reviews, surveys, or feedbacks submitted by the User, without cause or being required to notify the User of the same.

3. USAGE OF PERSONAL AND OTHER DATA / INFORMATION

• The User understands that we use the primarily collected information to provide, maintain, protect, and improve our current Products and Services.
• The User is well aware that we use the information so collected through our Website as described in this policy and we may use your information to:
  • Improve our Platform and how we operate our businesses.
  • To provide you with news, special offers and general information about other Goods, Services and Events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, confirmations, invoices, technical notices, administrative messages, Products or Services, including the security updates, when necessary or reasonable for their implementation.
  • Personalise our Products or Services and make recommendations.
  • Provide and deliver Products and Services you request.
  • Process, manage, complete, and account for transactions.
  • Provide customer support and respond to your requests, comments, and enquiries.
  • Protect, investigate, and deter against fraudulent, unauthorised, or illegal activity.
  • Create and manage the online accounts you manage on our Website.
  • We may use your information for data analyses, surveys, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, Products, marketing and your experience.
  • We may process your personal information without your knowledge or consent, wherever required by applicable laws or regulations for the purposes of verification of identity or for prevention, detection, or investigation, including of cyber incidents, prosecution, and punishment of offences.
  • We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our User’s is among the assets transferred.

4. DIVULGING / SHARING OF PERSONAL DATA / INFORMATION

The User understands that the Company/Website may share the User's personal information with other corporate entities and affiliates to assist in the detection and prevention of identity theft, fraud, and other potentially illegal acts; to correlate related or multiple accounts to prevent abuse of the Website’s Services; and to facilitate joint or co-branded services, where such services are provided by more than one corporate entity.

• The User is aware that the Website/Company may disclose personal information if compelled by law or if the Website/Company in good faith believes that such disclosure is reasonably necessary to respond to subpoenas, court orders or other legal procedures. The Website/Company may also disclose the User’s personal information to law enforcement offices, third-party rights holders, or other third parties if the Website/Company believes that such disclosure is reasonably necessary to enforce the Terms or Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of its users, or the general public.
• The User is also aware that the Website/Company and its affiliates may share/sell some or all of the User’s personal information with other business entities should the [or its assets] plan to merge with, or be acquired by such business entity, or in the event of reorganisation, amalgamation, or restructuring of the Company’s business. Such business entity or new entity will continue to be bound be the Terms and Policy, as may be amended from time to time.

5. CHANGES TO PERSONAL DATA / INFORMATION

• The User is aware that the Personal Information may review, correct, update, or change on the Platform by emailing us at support@quatortax.com.
• The User may also request the Website/Company to delete the Personal Information, and we will comply with such requests within a reasonable time, unless we are required to keep certain information for legal purposes.
• If the User choose to delete Personal Information, or modify it in a way that is not verifiable by us, or leads to such Personal Information being incorrect, we will be unable to provide the User with access to our Platform, and such a deletion or modification may be regarded as the User seeking to discontinue access to our Platform.
• The User expressly agrees that the Website/Company reserves the right to verify and authenticate the User’s identity and Personal Information in order to ensure accurate delivery of Services through the Platform.
• The User is further aware that the access to, or correction, updating, modification or deletion of the User’s Personal Information may be denied or limited by Website/Company if it would violate another person’s rights and/or is not otherwise permitted by applicable law.

6. RETENTION OF PERSONAL AND OTHER DATA/INFORMATION

• The User is aware that the Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations [for example, if we are required to retain your data to comply with applicable laws], resolve disputes, and enforce our legal agreements and policies.
• The User expressly agrees that the Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Platform, or we are legally obligated to retain this data for longer time periods.

7. LOG FILE INFORMATION

The User is aware that the IP address, browser type and language, visit times, and referring website addresses are all collected by the Website and Mobile Apps while using our Platform. We acquire Log Data from the User’s device whenever the User uses our Platform or avails of our Services. This Log Data may contain information such as your device's Internet Protocol [‘IP’] address, device name, operating system version, time and date of use, and other data. Our Platform follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol [IP] addresses, browser type, Internet Service Provider [ISP], date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking Users' movement on the website, and gathering demographic information.

8. COOKIES AND WEB BEACONS

Our Platform or our service provider[s] use cookies [small text files stored in a user’s browser] or Web beacons [electronic images that allow us to count users who have accessed particular content and to access certain cookies] to collect aggregate data. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

Additional information on how we use cookies and other tracking technologies and how you can control these can be found in our Cookie Policy.

9. ANALYTICS

• The User expressly agrees that we may use third-party Service Providers to monitor and analyse the use of our Platform.
• Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Platform. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ‘ads’ of its’ own advertising network.
• You can opt-out of having made your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript [ga.js, analytics.js, and dc.js] from sharing information with Google Analytics about visits activity.
• For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

10. LINKS TO OTHER WEBSITES

• The User is fully aware that our Website may, from time to time, contain links to and from other websites of third parties that are not operated by us. If you click on a third party link, you will be directed to that third party’s website. Such websites will apply different terms to the collection and privacy of your personal data. We strongly advise you to review the Privacy Policy of every website you visit.
• The User is also aware that we have no control over and assume no responsibility for the contents, privacy policies or practices of any third party websites or services.

11. THIRD PARTY ADVERTISEMENTS / PROMOTIONS

The User is aware that the Company/Website uses, third-party advertising firms to display ads to visitors to the Platform. The User is aware that these companies may use information about the User’s visits to the Website and other websites to provide personalised advertising to the User. The User furthermore agrees that our Platform may contain links to third-party websites that collect personally identifiable information about the User. The Company/Website is not responsible for any of the aforementioned linked website’s privacy policies or contents and the User fully acknowledges all these and agrees to assume any and all risks associated with them. We encourage you to familiarise yourself with the privacy statements provided by these other parties prior to providing them with information.

12. NEWSLETTER

The User is aware that following subscription to the newsletter, your e-mail address is used for our advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. The consent has been expressly granted by you separately or possibly in the course of an ordering process. You may revoke your consent at any time with future effect. If you no longer want to receive the newsletter, then unsubscribe by clicking on unsubscribe option given in the email footer.

13. BLOGS, FORUMS AND OTHER SOCIAL MEDIA

• The Website may offer a variety of blogs, forums, and other social media apps or services that enable you to exchange content with other users [collectively Social Media Applications]. Any personal information or other information you submit to a Social Media Application may be viewed, collected, and used by other users of that Social Media Application over whom we have little or no control. As a result, we are not liable for any other user’s use, abuse, misuse or misappropriation of any personal or other information that you provide to any Social Media Application.
• QUATORTAX may maintain a presence on social media websites, including Face book, Twitter, YouTube, Instagram and LinkedIn (collectively, "Social Media Pages"), to provide a place for public; benefit our clients, companies, firms and individuals from enlightened government policies, latest amendments to taxes, compliances, business services and solutions; and to share comments. All comments, visuals and other materials posted by visitors to our Social Media Pages do not necessarily reflect the opinions or ideas of the QUATORTAX. All visitors to our Social Media Pages must comply with the respective social media website's policies. We review some but not all postings to our Social Media Pages, and may remove postings that we determine are inappropriate or offensive.

14. UPDATES / CHANGES TO THIS POLICY

The User is aware that this Policy is subject to modifications and amendments at any moment. The ‘Last Updated’ date at the top of the Policy shows, when the most recent changes to the Policy were made. We retain the right to change or amend the terms of our Policy at any time. Any modifications to this Policy will be posted on our Website, and if the changes are significant, we will offer a more prominent notice. While we will make reasonable attempts to keep you informed of any changes to this Policy, we recommend that you examine it on a regular basis to ensure that you are updated with such changes. If we amend this Policy, your continuous use of the Platform and Services will be sufficient proof that you have expressly consented to the terms of this Policy, which will apply from the date of your maiden use of the Platform.

15. CHILDREN’S ONLINE PRIVACY PROTECTION

Our priority is adding privacy protection for children, while using the internet. It is extremely crucial to protect the privacy of the very young. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information on our Website from persons under 18 years of age, and no part of our Website is directed to persons below 18 years of age. If you are lower than the age of 18, or the age of majority in the jurisdiction in which you reside, you may only use our Website only with the consent of your parent or legal guardian. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activities. We will take appropriate steps to delete any Personally Identifiable Information of persons, who are less than 18 years of age that has been collected on our Website without verified parental consent upon learning of the existence of such Personally Identifiable Information. If a parent or guardian believes that QUATORTAX has Personally Identifiable Information of a child under the age of 18 in its database, please contact us immediately at support@quatortax.com and we will use our best efforts to promptly remove such information from our records. In any case, we will not be liable for any cause of action that arises due to non-compliance with this section.

16. ANTI-SPAM POLICY

Spam is severely opposed by QUATORTAX. We will only send emails to those who have specifically chosen to receive emails from QUATORTAX. Examples may include:

• Subscribers to the QUATORTAX Newsletter, who have opted in.
• User, who fills out a contact form.
• User, who fills up the enquiry form.
• All correspondence will be linked and relevant to your request.

17. SECURITY

• The User is well aware that transactions on the Website are safe and secure. Any information provided by the User while transacting on the Website is encrypted to prevent the User from unintended exposure to third parties. The Company/Website does not receive, store, or retain the User’s credit and debit card information in any way. This information is sent directly by the User to the appropriate payment gateway, which is permitted to handle the information provided and complies with the laws and procedures of the many banks, institutions, and payment franchises with whom it is affiliated. We have in place reasonable commercial standards of technology and operational security to protect all personal information provided by users with respect to Communications, or via the Website or Mobile Apps, from unauthorised access, disclosure, alteration or destruction.
• While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
• However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted, while being transmitted to us over the internet, any transmission is at your own risk. And, of course, any information you include in a posting to the discussion areas is available to anyone with internet access. QUATORTAX shall not be liable for any breach of security in such matters.

18. IDENTITY THEFT

You may get a seemingly, legitimate-looking e-mail requesting personal information from you, such as your credit card data, bank account details, one-time password’s, contact information, and so on. The Company will never ask you for such information by email. These activities are frequently carried out by unauthorised persons and are prohibited. They are referred to as phishing or identity theft. If you suspect such conduct or get such an e-mail, you can be confident it was not sent by us. We recommend that you do not react to such emails and instead take whatever action you see appropriate.

19. USER’S CONSENT

By using our Platform and or by providing information to the Company through the Website, the User consents to the collection and use of the information disclosed by the User on the Website in accordance with this Policy, including but not limited to the User’s consent towards sharing/divulging the User’s information, as per the terms contained hereinabove in Section 4 of the Policy.

20. WITHDRAWAL OF CONSENT BY USER

The User has the option to withdraw his/her consent granted above at any time. This withdrawal of consent must be in writing and emailed to support@quatorrtax.com. If you subsequently withdraw your permission, we ask that you do not use the Platform and/or use the Services, and we retain the right not to supply you with any of our Services through the Platform.

21. GOVERNING LAW AND JURISDICTION

Any controversies, conflicts, disputes, differences or claim directly or indirectly caused by, arising out of or relating to this Policy will be governed by the laws of India and will be referred to confidential, mandatory and binding arbitration in Vijayawada, Andhra Pradesh, India. The arbitration will be conducted on an expedited basis before a single arbitrator appointed by us in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996. The language of the arbitration shall be English. The arbitrator's award shall be substantiated in writing and will be final and binding on all the Parties hereto. Subject to other provisions in this Clause, Courts in Vijayawada, Andhra Pradesh, India shall have exclusive jurisdiction over all issues arising out of this Privacy Policy or the use of the Services.

22. GRIEVANCE OFFICER

In accordance with Section 5 in The Information Technology [Reasonable Security Practices and Procedures and Sensitive Personal Data or Information] Rules, 2011 made there under, the name and contact details of the Grievance Officer are provided below:

If you have any concern about Privacy or Grievances with us, please contact us with a thorough description and we will try to resolve the issue for you.

M.RAFI, M.A [Litt], B.G.L, D.P.R,

Quatorzains Multi-Solutions Private Limited

# 43-127-24, K. L. Rao Road,

Near Krishna Hotel,

Ajith Singh Nagar,

Vijayawada - 520 015

Andhra Pradesh, India.

E-mail: m.rafi@quatortax.com